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Enquiry & partner terms

Preview-stage information. Final booking, refund and cancellation policies require Khaapus owner approval before online payments launch.

Stay enquiries

Submitting an enquiry does not reserve a room. Accommodation rates, room types and dates are confirmed by the Khaapus team before a booking is accepted.

Transport partners

Bus-ticket assistance, taxi transfers and motorcycle rentals are subject to third-party provider availability and applicable rules. Rental partners may require a valid driving licence, age eligibility, helmet use, insurance details, a deposit and acceptance of their terms.

Treks and outdoor activities

Routes are subject to weather, trail conditions, experience level, local restrictions and the availability of qualified guides. An enquiry does not guarantee that an activity can safely proceed.

Pricing and discounts

No quoted price or bus discount is valid until specifically confirmed for your dates and booking requirements. The website does not process payments.

Cancellation and refunds

Applicable cancellation and refund terms will be given to customers before they accept a confirmed service. Different independent partners may have different terms.

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